New Home Buyer Claims

The right way to deal with snags and defects in new build homes

For new home buyers in England & Wales

What's the process?

Tricks of the trade are how they keep you down.

You deserve better. If you want to do better, you have to do different.

We show you how.

You have probably been thinking about snagging and defects rectification all wrong, by design.

Playing their game on their terms is how new build owners typically get only a small percentage of what they are entitled to for construction defects and build quality issues, and even that can come at a price - distress, frustration, wasted time and effort.

We help you get what you are due, not what they want to get away with. Simple, affordable, effective and empowering, by design.

1 - Sign up
Your clear path to getting defects put right properly and recovering substantial financial redress starts here.

We have a simple, transparent, predictable costs structure and unique funding and insurance options for key stages of process, ensuring affordability and peace of mind.

You will be guided expertly and confidently through every step and stage, freeing you to focus on your family, friends, interests and careers and saving you from exhausting and unproductive battles with housebuilders and warranty providers.

2 - Prepare
Proper preparation is the key to our success - and yours.

We will help you prepare your case properly and ensure you have precisely what you need to get precisely what you are due, not what they want to get away with.

Our philosophy is: spend money once, spend it well, and maximise your return on your investment.

3 - Negotiate
Our approach empowers you to insist on proper remedial works done to proper standards and to seek substantial financial redress in most cases.

You will not have to tolerate bodge fixes, bare denials or being messed around.

4 - Claim*
If you are due substantial financial redress, we help you claim it.

You may be entitled to substantial financial redress - most of our clients are. If so, we can offer unique funding and insurance packages* ensuring affordability, cost-effectiveness and peace of mind.

*subject to an assessment of merits

“Get in touch today to find out more about how we can help you.”

Geoff Peter
Founder & Principal Solicitor

What does it cost?

Their schemes are free at the point of use but have potentially HUGE hidden costs:

  • Extensive unresolved defects which could impact on use, comfort, health, saleability and property value.

  • Uncompensated financial losses including the cost of putting right work that was their responsibility not yours.

  • Intangible costs such as distress, upset, lost time, distraction from what you want to be focusing on - career, family, friends, hobbies and interests.

GREAT FOR THEM, COSTLY FOR YOU

Our scheme is not free at the point of use but offers potentially HUGE returns on your investment:

  • Affordable and transparent fixed, capped and predictable cost structure.

  • Innovative funding options.

  • Average claim value could be 20%++ of the purchase price*.

  • Avoid intangible costs such as distress, upset, lost time, giving you back your freedom.

GREAT FOR YOU, COSTLY FOR THEM

Please get in touch for full details of our funding options and pricing structure.

* based on our >10 years’ experience in this field

Testimonials

  • “We wanted to thank you for all the advice that you have given to us over the time that we were up against it with the builders of our new build house. It has been so refreshing to speak to someone who knows their job inside out, has a no nonsense approach and advises exactly how it is. Because we were unable to understand the legal obligations required we were so fortunate to have you as our representative, your service has given us peace of mind for which we are truly grateful.”

    Mr & Mrs Mark

  • “Thanks again for getting everything organised...It’s been an absolute pleasure working with you on this “project”. Having you working with us has made a huge difference! We are all so grateful for all the help and advice.”

    J Arovaara

  • “Thank you for your fantastic information and assistance in the matter.”

    C Cooper

  • “Thank you for your continued support and what you are doing for our community.”

    J Cowan

  • “A very big thank you for bringing this matter to successful conclusion. The money is a very welcome recompense for the misery we have endured. Most importantly the combination of you and [the surveyor] has helped us get the house we thought we had bought. Very many thanks. PS. You are great to work with.”

    G Harrison

  • “Your support is giving me and my wife peace of mind.”

    G Corby

  • There has been a lot to take in following the end of this case. Firstly my feelings of immense gratitude to you must be shared here… Thank you, thank you, thank you for being so brilliant and so skilled at your job.

    A Wessely