Negotiate
Get remedial works done or claim a discount on the purchase price
Knowing what you are due and how to get it
It is not enough to know what you are due, you also need to know how to get it. Our New Home Buyer Claims service gives you access to leading specialist legal expertise and know-how to help you get the best possible outcome in your negotiations with the developer.
We will help you negotiate effectively with the developer to get things put right where possible. We will advise you on this in more detail once you have your expert report and we know precisely what issues we are dealing with and what is at stake.
In most cases, you would normally give the developer a chance to put things right at their own cost, unless there were good reasons not to. We will help you to ensure that any works are done properly, in an organised and planned manner, and within a reasonable time. If financial redress is the appropriate remedy for some issues, we will help you claim that too.
At the end of this process, if there are still significant unresolved issues we will review your case and advise you as necessary on moving onto the final stage of the process, ‘Claim’.
It’s obvious what needs to be done!
Yes, this is often the case. So why do so many new home buyers then struggle to get the developer or warranty provider to actually deal with it?
Perhaps it is because:
They never had any intention of dealing with it? After all, they have your money already from when you purchased. Where it their incentive to carry out more work for free?
They are waging a war of attrition in the hope/expectation you will just give up and go without or just do it yourself at your own cost? Possible hallmarks of this might include: endless missed appointments and time wasting; people turning up not knowing what they are meant to do; delays whilst they investigate the same issue, again, and again; regular turnover of ‘customer care’ staff with the newby forcing you to explain everything to them, again; blaming it on you; giving you verbal assurances that never seem to translate to action or results; relying on obscure or dubious interpretations of warranty standards to claim that something obviously wrong is somehow right, or just not their responsibility; etc.
Understanding how you can take back your power and build an effective bargaining position from which to negotiate for a better outcome is what our New Home Buyer Claims service is all about.
Sign up today and take back your power.
Please get in touch now for a free, no-obligation discussion to see how we can help you.